Cozumel Diving FAQ

If you are 10 years old and up, you sure can! We have an experience called PADI Discover Scuba Diving.
You will have a patient and experienced PADI instructor briefing you on the rules of diving safely, he will get you familiar with the scuba gear and will go over a few easy skills and make sure you are comfortable underwater.
You have the options of doing one shore dive which takes half a day and can be done in the morning or afternoon.
You can also join the boat divers and dive 2 different dive sites, this program starts at 7am and ends around 3pm.

This is the best option for people who want to make sure they are comfortable scuba diving before commiting to a full certification course.

The philosophy of valet service is straightforward: ensure that scuba diving adventures are as hassle-free, stress-free and enjoyable as possible.

Your Gear

• We will carry your gear to the boat every morning, will set it up on your tank, ready to go.
• At the end of your dives, we will take your equipment with us to the Jungle Divers Shop.
• We will wash & disinfect it and hang it to dry overnight.
• After your last dive with us, we will thoroughly wash & disinfect all the gear and flush your bcd bladder.
• Your gear will be ready to properly store until your next dive trip.
• If you do not wish the dive professional sets up your gear, please tell us in advance.
• Although a dive professional will be assembling your gear, it’s your responsability to make sure your gear is well setup, everything in perfect working order and that your tank is full & valve fully opened.

Your Comfort

• The dive boats are spacious with large shaded areas and comfortable sun decks and toilet amenities.
• Safe and professional boat crew to help and assist you during entries and exits.
• Drinks are available during the trip and include: bottled water, fruit juices, soft drinks and beer.
• Snack are also available and include: fresh fruits, granola bars and cookies.
• Lunch includes guacamole & chips, ham & cheese or tuna salad sandwiches.
• Dinner includes guacamole & chips, roasted grilled chicken and rice.
• Ask us about our vegetarian and other menu options.
• Private charters have access to a greater menu to be decided during the booking.
• We offer concierge services to make sure you have everything you need to experience the dive vacation of a lifetime!

Dive sites are chosen each day based on other divers’ preferences and skills. If you have a specific reef you’d like to dive, let us know and we will do our best to get you there. Weather conditions are rarely an issue in choosing dive sites. It mostly depends on what the other divers want to do and where they may have already been.
We try our best to get our guests where they want to go diving.

Yes! We have premixed 32% and 36% in tanks of 80cf and 100cf. Ask us in advance for more exotic mixes.

Oh yes we do!

• The shore dives in front of our shop are amazing and teeming with macro life, perfect for photography!
• We dive the famous Tikila Reef.
  
• It has a very easy and safe access to the sea and is perfect for training or regaining confidence.
• We do not rent tanks or equipment to divers who want to shore dive without one of our professionals.
  

Oh yes we do! Night dives in Cozumel are simply spectacular!
For a better experience, try the sunset & night dives. You get to see the reefs winding down leaving the night critters slowly take over before darkness falls.
We do not go out from the boat every night so make sure to check the schedule with us in advance so you don’t miss out on this incredible opportunity!
Single night dives can be done from a boat, 4 divers are needed for this trip.
We have night dives from the shore every night, no minimum divers needed.

Water temperatures range between 77°F and 80°F from November to April and 80°F to 86°F from May to October.
Wetsuit thickness is determined by your tolerance to these temperatures. Many divers prefer to wear one for the second dive.
Keep in mind that if you’ll be doing multiple dives over multiple days, you will probably become less tolerant of cold as the week progresses.
Diving in Cozumel with a 3mm wetsuit is pretty much the norm.

All of our dives are tailored to meet the wishes and objectives of our divers.
Typical dives with us are usually shallow, around 40-60 feet to maximize bottom times, keep well within no-decompression limits, see more marine life and have better light for photos and videos.
For divers who whish to go deeper, we have a maximum depth of 130 feet.
We can go down to technical depths if you are tech certified.

A refresher is not mandatory but strongly suggested if you are having doubts in your abilities.
You will definitely benefit from extra attention and advice from our PADI instructor.
You may want to consider booking a private guide if you are unsure of your comfort level.
You will be diving with a PADI professional on all your dives with us and they will offer hints and advice in order to improve your dive skills and your comfort level.

We have entry-level Aqualung gear: Wave BCDs and Calypso Regulators.
We have pro-level Aqualung gear: PRO HD weight-integrated BCDs and Legend LX Regulators.
We have closed and open-heel Aqualung, Cressi and Mares fins.
We have masks of all brands and models for your comfort.
We have short and full 3mm wetsuits.
We have Cressi Leonardo dive computers and 1000 lumens flashlights.

We offer aluminum 80cf tanks with pro valves and fills of 3000psi.

• Tanks are inspected and cleaned every 6 months or less if necessary.
• We offer enriched air nitrox 32% and 36% for an additional charge of $10 per tank, $15 for a 100cf and $25 for a steel 150cf of nitrox.
  
• We have smaller 60cf tanks for children and mermaids who do not need to breathe.
  
• We have the bigger 100cf and steel 150cf tanks for an additional charge of $5 and $20 per tank or $15 and $25 if it’s filled with nitrox.
  
• We typically offer the larger tanks for heavy breathers, not to increase bottom time for those who already can dive for 70 minutes.

We have a wide variety of dive boat options to meet your needs.
All boats have the required safety equipment, comfortable shaded seating areas, safe and easy access to the water.
If you prefer a more intimate experience, we have a wide variety of dive boats and catamarans for private charters at very reasonable prices.

We use a fleet of boats of all sizes and speed.
Our standard boat can accommodate 12 divers very comfortably with dry areas, toilet facilities, many shaded areas, a relaxing sun deck and an easy platform & ladder for a safe and easy entry and exit.
We have boats than can accommodate up to 20 divers.
However the size of the boat does not change the fact that our dive groups have no more than 4 divers (unless the group is a family or predetermined group, then the maximum is 6 divers per guide).
Our guides are experts at avoiding the traffic areas on the reef.
If you prefer a more intimate experience, we have a wide variety of dive boats and catamarans for private charters at very reasonable prices.

All boat dives in Cozumel are drift dives.
The current is usually very mild, 1 or 2 knots, perfect for long relaxing dives.
It is strongly advised to carry a bright surface marker and a whistle on all your Cozumel dives.
Shore dives usually have very little current.

Sunscreen damages the reef and the marine life.
We strongly discourage the use of sunscreen.
Alternatives to sunscreen are to wear a rash guard, cotton clothing that covers sensitive parts, a hat and sunglasses.
The boats we use have plenty of shaded areas where it’s easy to avoid the sun.
The Cozumel Marine Park Rules require biodegradable and reef safe sunscreen, if you absolutely feel the need to use sunscreen, apply it hours before entering the water to minimize its negative impact.
Applying sunscreen just before entering the water is prohibited.

Absolutely! If there is space and they are old enough to take care of themselves, they can join you on the boat, the price is $60 per non-diving passenger.
Snorkel gear is included as well as the other boat amenities available to our divers, please warn us in advance if you need a snorkel guide at extra cost.
In the unlikely event there’s not enough space, we have many boat options to rent as private charters at affordable prices.

If you are 10 years old and up, you sure can! We have an experience called PADI Discover Scuba Diving.
You will have a patient and experienced PADI instructor briefing you on the rules of diving safely, he will get you familiar with the scuba gear and will go over a few easy skills and make sure you are comfortable underwater.
You have the options of doing one shore dive which takes half a day and can be done in the morning or afternoon.
You can also join the boat divers and dive 2 different dive sites, this program starts at 7am and ends around 3pm.

This is the best option for people who want to make sure they are comfortable scuba diving before commiting to a full certification course.

You can make reservations using our website, Facebook, email, phone or in person when you are in Cozumel.

We strongly recommend that you book your diving in advance and suggest at least 30 days before you arrive.
Ideally, reservations are made at least 24 hours before but, we will be happy to take your reservation a few hours before departure if space is available.
Be sure to tell us well in advance for special dive site requests like the wrecks, the southern sites and night dives.

For online reservations, we ask for a 20% deposit to be paid by credit card or Paypal.
The balance must be paid in CASH at the end of your dive trip. If you prefer Credit Cards or PayPal an 18% fee will be applied.
We accept Mexican Pesos, American Dollars, Canadian Dollars, British Pounds and Euros. We use the daily exchange rate on the island.
Credit Card business in Mexico now, is extremely difficult with many delayed fraud alerts, rise of denials of payment and high processing fees & exchange rates.
For these reasons, your safety and ours, WE REQUIRE PAYMENTS IN CASH for the payment of the balance at the end of your trip. If you prefer Credit Cards or Paypal, an 18% fee will be applied.
You can safely withdraw US Dollars and Mexican Pesos at most major bank branches downtown. NEVER EVER USE the street and store no-name ATM’s (this tip applies to all countries, even the USA).

Tips are not required but they are very appreciated! Tips are for a great service.
In Cozumel, it’s customary to tip the boat crew and the divemaster/instructor/guide separately.
On average, the crew gets 5-10% and the dive professional gets 10-15% of the total cost.
A good rule of thumb, on average, boat crew gets 5-10$ and up and the dive professional 10-20$ and up per diver per trip.
You can tip at the end of every dive day or at the end of your dive vacation, up to you. Again tips are not required but very much appreciated.
If the crew or the dive professional went above and beyond to make sure you had the best time and made you a better diver, the average can go up.
Again, tipping is optional, give what you feel is right.

We offer dock pick ups at all resorts, houses, beach clubs and private piers in the marine park.

• These include: El Presidente, Landmark, Fiesta Americana, Costa Del Sol, Paradise Condos, Sabor, Secrets, Aura, Residencias Reef, Paradise Beach Club, Alegro, Grand Occidental and Iberostar.

The Taxi syndicate of Cozumel does not allow dive shops to pick up or drop off divers at their resorts.
Taxi service in Cozumel is fast, reliable and cheap. Just make sure you know the rates in advance, we can help.
There is no Uber or similar service in Cozumel, all tourist transportation is by taxi or rental vehicle.
We will be happy to help, if you would like to rent a vehicle for a day or the duration of your trip.

The shop is on the Island of Cozumel,  part of the Palmar Condominios building, on KM 3.8 of the southern ocean highway.
We are between Hotel Villablanca and Grand Park Royal.
Tell your taxi driver we are neighbors of the Palmar Oxxo near Tikila Bar.
Check out our Contact Page here!

We offer pick ups from your resort/vacation home in all the areas mentioned.
You will have to drive to the Playa del Carmen Ferry Terminal to reach the Island of Cozumel.
Once in Cozumel, a taxi will take you to our dive shop for some amazing Cozumel diving!
We can organize regional flight charters from the areas mentioned to Cozumel. Perfect if you want to save on drive times and ferry crossings.